I’ve never met a nice South African (Airlines representative)

Sometimes things don’t go to plan, and if we are to give everything its due nothing really ever goes to plan because we’re all just hamsters, man, spinning in the big wheel of life.

Even so, when things do go awry it does send one off one’s rocker, especially if those best-designed plans are sytmied by an idiot and an idiot’s charter. Such was the case late last Friday evening at London Heathrow’s Terminal 3. Continue reading