Little Grey Cells #3… It’s time for an end of the TV-versus-internet argument

* Tess Alps is the CEO of Thinkbox, the marketing body for commercial TV, and avid campaigner for the end of the TV-versus-Internet argument. She spares a few moments to engage with her Little Grey Cells

I like lots of media other than TV
Yes, both as a consumer and as a marketing professional. But I do this job because I have a strong sense of injustice; no medium is more undervalued or misrepresented than TV. It’s a mission.

TV, not the TV
That’s what I represent and care about. The cultural importance of that professionally produced content can’t be overstated and it needs serious money to maintain the quality and range we currently enjoy. I couldn’t care less what technology delivers it or what screen you watch it on. Continue reading →

Social CRM: Stop thinking about ownership and start thinking about culture change

Who owns Social CRM? This debate continues to divide opinion, but I believe it is the wrong question. Ownership is not the issue, and only echoes the ‘who owns social media’ tedium, which I have ranted about for longer than I care to remember.

The social media ownership debate has been perpetuated by a range of marketing and communications agencies with the objective of grabbing budget from each other and squabbling over whose social services are ‘better’. Continue reading →

Why Klout is a flawed model

In the 80s and early 90s, journalists on pop magazines (myself included) were driven by who was going to be attaining what position on next week’s charts.

We would have an idea as the midweek positions came in. The current positions and the future positions helped us think about which pop stars to put on a poster, on the cover or to chase for an interview. Continue reading →

In the land of the blind law the one-eye social media is king

GUEST AUTHOR Steve Masters provides online publishing and marketing consultancy to SMEs in a number of countries, mostly the UK and Portugal.

Will social media kill off lawyers? That’s the question we should consider after a number of high profile gaffes by big brand owners, who have tried to protect their image by calling in the dogs.

Back in the days when all news came via newspapers, radio or TV, any person or brand owner wishing to protect themselves from defamation or malicious campaigning could simply call up Biglaw & Partners to obtain a cease and desist letter; or they could ask a judge to apply an injunction which would be immediately adhered to. Continue reading →

Why I love TweetDeck as much as Brentford FC

When I lived in India for two years and spent my professional life working in an infinite number of internet cafes, my silent pleasure was to change the home page of every computer to that of my football team, Brentford FC.

It probable wasn’t the most grown-up thing in the world to do, but it made me giggle every time I looked over at a newcomer to the cafe frowning at their newly opened home page. I’m unsure if it brought any extra converts to Griffin Park but Situationist until I die etc. Continue reading →