150-WORD BOOK REVIEW: Games As A Service by Oscar Clark

oscar_clarkFirst there was SaaS, they we had HaaS and now we have GaaS… that’s Games as a Service, not software or humans. If you are a games designer or developer, then this book can be biblical for you.

The writer has not only researched widely, he has also read extensively. For non-games professionals, the notes themselves are a treasure trove of information and reference sources to follow up on, even if the thought of playing games is anathema to you. Continue reading

Welcome to Penelope… a digital receptionist for SMEs

moneypenny_penelopeMoneypenny, apparently the UK’s largest answerphone service, has launched Penelope, a digital receptionist for SMEs.

Penelope is an app that lets small business owners control where and when their business calls ring 24/7. The app uses voice recognition technology (via Nuance and Aurix) and is supported by real people, otherwise known as HaaS (Humans as a Service).

Rather like emails, which can be dealt with immediately and on whatever device, calls can be put through to either a mobile, office phone, home phone or to a colleague. Other features include Moneypenny PA, a ‘real’ person who can take calls. Continue reading