The writer has not only researched widely, he has also read extensively. For non-games professionals, the notes themselves are a treasure trove of information and reference sources to follow up on, even if the thought of playing games is anathema to you. Continue reading
Penelope is an app that lets small business owners control where and when their business calls ring 24/7. The app uses voice recognition technology (via Nuance and Aurix) and is supported by real people, otherwise known as HaaS (Humans as a Service).
Rather like emails, which can be dealt with immediately and on whatever device, calls can be put through to either a mobile, office phone, home phone or to a colleague. Other features include Moneypenny PA, a ‘real’ person who can take calls. Continue reading